We make deductibles and copays sparkle
We serve amazing people in outstanding organizations
We strive to create a world-class customer service experience
Our team likes to develop personal relationships while exceeding professional expectations. We ask the right questions and really listen to your answers so we can meet your goals.
To help people by providing experienced consultants, responsive service teams, cutting-edge technology, creative solutions, and measurable results.
To build relationships with clients, professional peers, insurance companies, and vendors to effectively navigate change together.
Our Customer Service Model
Our model is the secret sauce to our 97% client retention. We provide each client with a dedicated three-pronged support team, who are committed to providing proactive support.
From negotiating lower costs to serving as an extension of your HR team, we provide attentive service and guidance on a variety of benefits and compliance functions.
Business culture and goals
Complete market analysis
Special plans & discounts
Creative plan designs
ACA & ERISA compliance
Claims analysis & underwriting
Quarterly program review
Benefit & HR questions
Federal & state compliance
Timelines and forecasting
HR Training webinars
Consultation to develop your customized HR technology solution
Plan, organize, and evaluate data operations
Implement and coordinate systems
Ensure security of data
HR technology training
Coordinates employee technology support
The BRM 10
Our core values come across in each client interaction.
Since 1984, we've helped thousands secure affordable, quality benefits.
We take ownership of your benefit program from start to finish.
We offer creative solutions to meet your needs and budget.
A transparent pricing model where you only pay for the services you need.
Our data reports, benchmarking, and surveys provide measurable results.
From the quality of our people, resources and technology to the depth of our products and services, we challenge ourselves to excel on your behalf.
Acting with integrity and purpose, we view every interaction as an opportunity to perform with excellence and authenticity.
Get help you when you need it 24/7 from our experienced service team.
We ask, "How can this be done
better, faster, and with less risk?"
We believe in doing the right thing, all the time, even when nobody is watching.
Consider us your team's liaison to deliver solutions for benefits, payroll and HR.
We are always learning and proud to be speakers at state and national conferences.
Are benefits getting too expensive? Are you burdened by administrative tasks? We can help!