PERSONALIZED SERVICE
We make deductibles and copays sparkle
We serve amazing people in outstanding organizations
For almost 40 years, our team has focused on creating a world-class customer experience.
We like to develop personal relationships while exceeding professional expectations. We ask the right questions and really listen to your answers, so together, we can achieve your goals.
Our Customer Service Model
Our model is the secret sauce to our 97% client retention. We provide each client with a dedicated three-pronged support team, who are committed to providing proactive support.
From negotiating lower costs to serving as an extension of your HR team, we provide attentive service and guidance on a variety of benefits and compliance functions.
BENEFITS CONSULTANT
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Business culture and goals
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Complete market analysis
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Special plans & discounts
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Creative plan designs
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Carrier negotiations
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Benchmarking
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Cost-saving strategies
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ACA & ERISA compliance
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Claims analysis & underwriting
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Quarterly program review
ACCOUNT MANAGER
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Year-round support
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Benefit & HR questions
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Federal & state compliance
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Timelines and forecasting
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Claim escalations
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Employee surveys
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Weekly communication
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HR Training webinars
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Employee Engagement
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Understanding benefits
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Enrollment assistance
TECHNOLOGY MANAGER
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Consultation to develop your customized HR technology solution
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Plan, organize, and evaluate data operations
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Implement and coordinate systems
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Ensure security of data
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HR technology training
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Coordinates employee technology support
Meet Our Management Team
Bailey Risk Management is dedicated to building teams of friendly, knowledgeable staff.
We strive to create an exceptional service experience with each interaction.
RICK BAILEY, RHU, REBC
President & CEO
Rick is a licensed insurance counselor and benefits consultant who is committed to crafting long-term strategies while remaining focused on lowering the cost curve and satisfying compliance requirements.
DELANE CASTLEBERRY
Individual & Small Group Director
With over twenty years experience as a licensed insurance agent, Delane specializes in individual health insurance, small business plans, and senior products including life and long-term care insurance.
AMANDA HOHENBERY
Mid-Market and Large Group Director
Amanda's professional experience in Human Resources and insurance make her uniquely qualified to create customized solutions for businesses to streamline processes and get the most out of their benefit program.
JENNIFER MOSS
Technology Director
Jennifer works closely with insurance companies, payroll vendors, IT professionals and the IRS to manage the agency’s technology services, including Inrollit – our exclusive Human Resource Information System.
Awards and Achievements
For four decades, our goal has been to provide the best overall value to our clients.
Our experience translates into savings for you.
Industry Awards
National Distinguished Service Award
Georgia Health Underwriter of the Year
Atlanta Health Underwriter of the Year
NAHU Leading Producers Round Table
AAHU Membership Award
Anthem BlueChip Sales Award
Healthcare.gov Circle of Champions Award
NAHU Landmark Award
Around Canton "Best Insurance Agency"
AAHU "Rick Bailey Membership Award", named in Rick Bailey's honor for his contributions to the insurance industry
Leadership
State Exchange Coordinator for Georgia
NAHU Region 5 Vice President
GAHU President, Vice President, Secretary/ Treasurer
AAHU President, Vice President, Secretary/ Treasurer
GAHU PAC Chair
AAHU Education Chair
AAHU Media Chair
NAHU Capital Conference: ACA Speaker
Evolve Conference Speaker: Exchanges
Continuing Education Instructor
AAHU Producer's Panel Member
Humana Top Agents Experience
Interviewed by Atlanta Business RadioX
Interviewed by Wall Street Journal
Interviewed by ShiftShapers Podcast
Cherokee County Service League President
Advisory Boards
Georgia Governor's Exchange Advisory Board
Georgia Insurance Commissioner's Insurance Advisory Board
NAHU Board of Trustees
Anthem Brokers Advisory Board
United HealthCare Gold Broker
Consumer's Life Advisory Board
Humana Advisory Board
GHAA Advisory Board
Healthcare Services Team Board
Kaiser Permanente Advisory Board
Dickerson Family Foundation Board
Cherokee County Service League Board
Are benefits getting too expensive? Are you burdened by administrative tasks? We can help!
Let's Connect