A business meeting

PERSONALIZED SERVICE

We make deductibles and copays sparkle

We serve amazing people in outstanding organizations

For almost 40 years, our team has focused on creating a world-class customer experience.

We like to develop personal relationships while exceeding professional expectations. We ask the right questions and really listen to your answers, so together, we can achieve your goals.  

 

Our Customer Service Model

Our model is the secret sauce to our 97% client retention. We provide each client with a dedicated three-pronged support team, who are committed to providing proactive support.

From negotiating lower costs to serving as an extension of your HR team, we provide attentive service and guidance on a variety of benefits and compliance functions.

BENEFITS CONSULTANT

Program Design
  • Business culture and goals

  • Complete market analysis

  • Special plans & discounts

  • Creative plan designs

  • Carrier negotiations

  • Benchmarking 

  • Cost-saving strategies

  • ACA & ERISA compliance

  • Claims analysis & underwriting

  • Quarterly program review

ACCOUNT MANAGER

First Point of Contact
  • Year-round support

  • Benefit & HR questions

  • Federal & state compliance

  • Timelines and forecasting

  • Claim escalations

  • Employee surveys

  • Weekly communication

  • HR Training webinars

  • Employee Engagement

  • Understanding benefits

  • Enrollment assistance

TECHNOLOGY MANAGER

Training and Support
  • Consultation to develop your customized HR technology solution 

  • Plan, organize, and evaluate data operations

  • Implement and coordinate systems

  • Ensure security of data

  • HR technology training

  • Coordinates employee technology support

Meet Our Management Team

Bailey Risk Management is dedicated to building teams of friendly, knowledgeable staff.

We strive to create an exceptional service experience with each interaction.

RICK BAILEY, RHU, REBC

President & CEO

Rick is a licensed insurance counselor and benefits consultant who is committed to crafting long-term strategies while remaining focused on lowering the cost curve and satisfying compliance requirements.

 

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DELANE CASTLEBERRY

Individual & Small Group Director

With over twenty years experience as a licensed insurance agent, Delane specializes in individual health insurance, small business plans, and senior products including life and long-term care insurance.

 

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AMANDA HOHENBERY

Mid-Market and Large Group Director

Amanda's professional experience in Human Resources and insurance make her uniquely qualified to create customized solutions for businesses to  streamline processes and get the most out of their benefit program.

 

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JENNIFER MOSS

Technology Director

Jennifer works closely with insurance companies, payroll vendors, IT professionals and the IRS to manage the agency’s technology services, including Inrollit – our exclusive Human Resource Information System.

 

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Awards and Achievements

For four decades, our goal has been to provide the best overall value to our clients.

Our experience translates into savings for you. 

Industry Awards

 

National Distinguished Service Award

Georgia Health Underwriter of the Year

Atlanta Health Underwriter of the Year

NAHU Leading Producers Round Table

AAHU Membership Award

Anthem BlueChip Sales Award 

Healthcare.gov Circle of Champions Award

NAHU Landmark Award

Around Canton "Best Insurance Agency"

 

 

AAHU "Rick Bailey Membership Award", named in Rick Bailey's honor for his contributions to the insurance industry

 

   Leadership

 

State Exchange Coordinator for Georgia

NAHU Region 5 Vice President

GAHU President, Vice President, Secretary/ Treasurer

AAHU President, Vice President, Secretary/ Treasurer

GAHU PAC Chair

AAHU Education Chair

AAHU Media Chair

NAHU Capital Conference: ACA Speaker

Evolve Conference Speaker: Exchanges

Continuing Education Instructor

AAHU Producer's Panel Member

Humana Top Agents Experience

Interviewed by Atlanta Business RadioX

Interviewed by Wall Street Journal

Interviewed by ShiftShapers Podcast

Cherokee County Service League President

 

   Advisory Boards

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Georgia Governor's Exchange Advisory Board

Georgia Insurance Commissioner's  Insurance Advisory Board

 

NAHU Board of Trustees

Anthem Brokers Advisory Board

United HealthCare Gold Broker

Consumer's Life Advisory Board

Humana Advisory Board

GHAA Advisory Board

Healthcare Services Team Board

Kaiser Permanente Advisory Board

Dickerson Family Foundation Board

Cherokee County Service League Board

Are benefits getting too expensive? Are you burdened by administrative tasks? We can help!

 

Let's Connect

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